PRYNT Digital Terms of Service
Last Updated: August 17, 2026
Please read these Terms of Service ("Terms") carefully before using PRYNTDigital.com (the "Website") or purchasing services from PRYNT Digital, LLC ("Company," "we," "us," "our"). Your access to and use of the Website and your purchase of services are conditioned on your acceptance of and compliance with these Terms. These Terms apply to all users, visitors, and customers.
By accessing the Website or purchasing services from us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you do not have permission to access the Website or purchase services.
1. Services and Pricing
1.1 Services Offered
PRYNT Digital offers a range of digital services, including but not limited to:
Website design and development
Website hosting and maintenance
PRYNT Builder (proprietary website platform)
PRYNT CRM (customer relationship management system)
Paid advertising management (Google Ads, Meta, and other platforms)
Social media management
Email marketing
Search engine optimization (SEO)
Brand strategy and development
Creative design services
Video and photo production (PRYNT Studios)
Event coverage
Other services as agreed upon in writing
1.2 Custom Pricing and Quotes
All pricing is customized based on your business needs. We will provide you with a written quote and service agreement before any services begin. The quote includes all applicable fees and taxes. Pricing is subject to change with 30 days' written notice for existing customers, except during an active service term.
1.3 Payment Processing
When you purchase services, payment is processed through Stripe, a third-party payment processor. You authorize us to collect payment using the payment method you provide. We do not store or control your billing information; Stripe's privacy policy governs that data. We accept: Visa, Mastercard, American Express, Discover, and bank transfers.
You represent and warrant that:
You have the legal right to use the payment method you provide
All information you provide is accurate, complete, and current
You are authorized to enter into this agreement
2. Subscription Services and Automatic Renewal
2.1 Subscription Model
Certain services are offered on a subscription basis and require recurring payments. The initial term and renewal terms vary by service type and are specified in your service agreement or quote.
2.2 Website Hosting Subscriptions
Initial Term: Minimum 1 year
Renewal: After the 1-year term expires, your subscription will automatically renew on a month-to-month basis
Auto-Renewal Price: The monthly price will be the same as your initial monthly rate unless we provide written notice of a price change at least 30 days in advance
Cancellation: Month-to-month renewal can be cancelled with 30 days' written notice via phone (217-689-1588) or email (hello@pryntdigital.com), your choice
Early Termination: If you cancel during the initial 1-year term, you agree to pay the full contract amount for the entire 1-year period
2.3 Marketing Package Subscriptions
Initial Term: Minimum 6 months
First Renewal: After the 6-month term expires, your subscription will automatically renew for another 6-month term unless we receive written cancellation notice at least 30 days before the renewal date
Second and Subsequent Renewals: After the initial 12 months of service (first 6-month term + first 6-month renewal), subscriptions convert to month-to-month and may be cancelled with 30 days' written notice
Auto-Renewal Price: Renewal pricing will be provided in writing at least 30 days before each renewal date. If you do not accept the new price, you may cancel during the notice period at no penalty
Cancellation: To cancel, you must provide written notice via phone (217-689-1588) or email (hello@pryntdigital.com), your choice, at least 30 days before your auto-renewal date
Early Termination: If you cancel during the initial 6-month term or first 6-month renewal, you agree to pay the remaining contract amount owed through the end of that term
2.4 Automatic Renewal Mechanics
YOU ACKNOWLEDGE AND AGREE THAT:
Your subscription will automatically renew on the dates specified in your service agreement unless you cancel
We will charge your payment method on file on each renewal date for the renewed period
Cancellation must be received at least 30 days before your renewal date to be effective
FAILURE TO PROVIDE TIMELY CANCELLATION NOTICE WILL RESULT IN AUTOMATIC RENEWAL AND CHARGES
2.5 Cancellation Process
To cancel or modify your subscription, contact us via either method:
Phone: 217-689-1588
Email: hello@pryntdigital.com
Provide your name, email, account number, and cancellation request. You must cancel at least 30 days before your automatic renewal date. We will confirm cancellation in writing via email. Cancellation is effective only after we receive and confirm your request.
2.6 Cancellation Effective Date and Service Access
Upon cancellation:
Your access to services will terminate on the cancellation effective date
You will no longer receive deliverables, updates, hosting, or support after that date
You are responsible for retrieving your data, website files, and other materials before the termination date
We will not provide refunds, credits, or prorated amounts
Any early termination fees due (if you cancel during an active minimum term) will be charged immediately
3. Advance Payments, Deposits, and Fees
3.1 Advance Payments
We may require advance payment to cover setup costs, software licenses, ad spend, or other direct expenses. Advance payments are non-refundable and non-creditable, even if services are subsequently cancelled. We reserve the right to refuse service or cancel an order if advance payment is not received by the agreed-upon date.
3.2 Deposits
We may require a deposit to reserve services. Deposits are held to secure your service agreement and are applied to your final invoice. Deposits are non-refundable. If you cancel during your service term, the deposit is forfeited.
3.3 Other Fees
We may charge additional fees for:
Rush processing or expedited delivery
Out-of-scope work or change orders beyond your service package
Third-party software, licenses, or tools required for deliverables
Ad spend or media buys (passed through at cost plus our service fee)
Domain registration, SSL certificates, or hosting add-ons
Extra revisions or consultation hours
All additional fees will be disclosed in writing before we incur them or before invoicing.
4. No Refunds, No Warranties on Purchases
4.1 No Refund Policy
WE DO NOT OFFER REFUNDS ON ANY SERVICES, WHETHER ONE-TIME OR RECURRING.
This includes but is not limited to:
Advance payments
Deposits
Partially completed projects
Services rendered but not accepted
Ad spend or media buys
Subscriptions cancelled before the end of the service term
4.2 Disclaimer of Warranties on Services
ALL SERVICES ARE PROVIDED "AS-IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. We specifically disclaim:
Any implied warranty of merchantability
Any implied warranty of fitness for a particular purpose
Any implied warranty of satisfactory quality
Any warranty of performance or results
Any warranty that services will meet your specific business objectives
We do not warrant that services will be error-free, uninterrupted, secure, or perform to any particular standard. We make no warranty regarding:
The success or results of any advertising campaign
The ranking or visibility of any website in search engines
The engagement or conversion rates of social media or email campaigns
The functionality of third-party platforms or services
5. Intellectual Property and Deliverables
5.1 Ownership of Work Product
Upon full payment of invoiced amounts:
Custom designs, copy, website code, graphics, and other materials we create specifically for you ("Work Product") are owned by you
You may not resell, relicense, or use Work Product for other clients without our written permission
You grant us the right to display Work Product in our portfolio, case studies, testimonials, and marketing materials
5.2 Ownership of Tools and Systems
You acknowledge that:
Our proprietary platforms (PRYNT Builder, PRYNT CRM) and underlying tools remain our exclusive property
Your use is limited to your business purposes and terminates when your service ends
You do not own the underlying software, frameworks, templates, or systems
We may use general techniques, ideas, and methodologies developed during our work with you in future projects
5.3 Client-Supplied Materials
You represent and warrant that:
All text, photos, graphics, videos, logos, and other materials you provide ("Client Materials") are owned by you or you have written permission from the owner
Client Materials do not infringe any copyright, trademark, or other intellectual property right
Client Materials do not violate any law, including DMCA, right of publicity, or privacy laws
You indemnify and hold us harmless from any claim related to Client Materials
5.4 AI-Generated Content
If deliverables include content generated using artificial intelligence tools:
We disclose use of AI tools upon request
AI-generated output may not be eligible for U.S. copyright protection
You acknowledge the possibility that similar AI output may be generated for other clients
We make no warranty regarding accuracy, originality, or suitability of AI-generated content
You are responsible for reviewing and verifying AI output before publication
6. Third-Party Services and Ad Platforms
6.1 Ad Platform Services
For paid advertising management services, we manage campaigns on platforms including Google Ads, Meta (Facebook/Instagram), LinkedIn, and others ("Platforms"). You acknowledge:
We do not own or control the Platforms. Platform policies, algorithms, and features change without our control
Platform Suspensions or Policy Violations: If your account violates a Platform's policies, the Platform may suspend or terminate your account. We are not responsible for Platform enforcement actions
Ad Account Ownership: Depending on our service agreement, your ad account may be owned and managed by us or by you, as specified in writing
Campaign Performance: We do not guarantee specific results, traffic, conversions, or return on ad spend (ROAS)
Refunds: We do not refund ad spend if campaigns underperform, even if Platform bugs, outages, or policy changes affect delivery
6.2 Third-Party Platforms and Integrations
Services may include access to or integration with third-party tools (Zapier, Meta, Google, email platforms, CMS, analytics, etc.). We are not responsible for:
Service outages, bugs, or changes to third-party platforms
Loss of data due to third-party platform failures
Pricing changes by third-party providers
Changes to terms, privacy policies, or features of third-party services
Your compliance with third-party terms and policies
6.3 Client Responsibility for Third-Party Compliance
You agree to comply with all terms, policies, and laws governing any Platform or third-party service you use. You indemnify us from claims arising from your violation of Platform policies or third-party terms.
7. Website Hosting Services
7.1 Hosting Services
If we provide website hosting, hosting services include server space, email hosting, and basic technical support. Hosting is subject to availability and our terms:
Uptime SLA: We aim for 99.9% uptime but make no guarantee. We are not liable for downtime due to server issues, third-party provider failures, attacks, or maintenance
Backups: We maintain automated backups as a courtesy only. We do not guarantee backup integrity or recoverability. You are responsible for maintaining your own backups
Service Suspension: We may suspend your hosting immediately for non-payment, violation of our policies, illegal activity, or violation of third-party provider terms
Data and Site Deletion: Upon termination, we may delete your website files and data 30 days after the end of your service. You must export or backup your data before termination
7.2 Domain Names
Domain names may be registered by you or us, as specified in your service agreement
You are responsible for domain name renewal fees and compliance with registrar requirements
If we register the domain on your behalf, you own the domain name but must reimburse us for registration fees
Upon termination, you are responsible for transferring your domain to another registrar if desired
We are not responsible for domain expiration or loss if you fail to renew
7.3 Website Modification and Support
Support hours are Monday–Friday, 9 AM–5 PM Central Time
We provide support via email at hello@pryntdigital.com
Response times and support scope are defined in your service agreement
Emergency or after-hours support (if offered) is subject to additional fees
8. Prohibited Uses
You agree not to use the Website or services in violation of applicable laws or these Terms. Prohibited uses include, but are not limited to:
Impersonating us or our employees
Misrepresenting your identity or affiliation
Sending spam, chain mail, or unsolicited advertising
Restricting or inhibiting others' access to the Website or services
Interfering with or overloading the Website's servers or networks
Using bots, scrapers, or automated tools to access the Website or copy content without permission
Uploading viruses, malware, or harmful code
Attempting unauthorized access to our systems
Denial-of-service attacks or similar interference
Violating applicable laws, regulations, or these Terms
We reserve the right to terminate services immediately if you violate these Terms.
9. Website Availability, Errors, and Inaccuracies
We do not guarantee the availability, accuracy, or completeness of information on the Website
Website content may contain errors, outdated information, or inaccuracies
We may experience delays in updating Website information
Products or services may be mispriced or unavailable
We reserve the right to correct pricing errors without liability
We do not endorse products or services listed on the Website
10. Disclaimer on Website
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS-IS" WITHOUT ANY WARRANTY, EXPRESS OR IMPLIED. We specifically disclaim any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose. We are not liable for errors, omissions, or inaccuracies.
11. Limitation of Liability and Damages
11.1 No Liability for Indirect or Consequential Damages
IN NO EVENT SHALL PRYNT DIGITAL, LLC, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR:
Indirect, incidental, special, consequential, or punitive damages
Lost profits, lost revenue, or lost business opportunity
Loss of data or information
Business interruption
Damage to reputation or brand
Any damages arising from your reliance on our services, advice, or materials
Any damages arising from third-party actions, platform policies, or factors outside our control
This applies even if we have been advised of the possibility of such damages.
11.2 Cap on Liability
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS, YOUR USE OF THE WEBSITE, OR OUR SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU TO PRYNT DIGITAL IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM.
If you have not paid any fees, our liability is limited to $100.
11.3 Exclusions to Limitation
The limitations of liability do not apply to:
Our indemnification obligations
Your indemnification obligations
Your breach of confidentiality obligations
Gross negligence or willful misconduct
Fraud or intentional misrepresentation
Personal injury or death
11.4 Failure of Essential Purpose
If any limitation of liability fails of its essential purpose, that limitation shall be reformed to the minimum extent necessary to enforce the remaining limitations.
12. Indemnification
12.1 Client Indemnification
You indemnify and hold harmless PRYNT Digital and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
Any Client Materials you provide, including claims of copyright or trademark infringement
Your use of our services in violation of law or these Terms
Your violation of any third-party rights
Your violation of any Platform's policies or terms
Your use of deliverables for unauthorized purposes
Claims related to content, images, or information you supply
12.2 Agency Indemnification
We indemnify you against claims that our original Work Product infringes a third party's copyright or trademark, provided you have not modified the Work Product and are using it according to these Terms. We will not be liable for claims related to Client Materials you supplied.
13. Intellectual Property and DMCA
13.1 Copyright Notice
All content on the Website, including designs, layouts, graphics, text, and software, are the proprietary property of PRYNT Digital, LLC, or our licensors. © 2015–2026 PRYNT Digital, LLC. All rights reserved.
13.2 DMCA Designated Agent
If you believe content on our Website infringes your copyright, trademark, or other intellectual property rights, you may submit a DMCA notice to:
Cale West PRYNT Digital, LLC 116 S Hamilton St Lincoln, IL 62656 Phone: 217-689-1588 Email: Legal@PRYNTDigital.com
13.3 DMCA Notice Requirements
Your DMCA notice must include:
Your physical or electronic signature
A description of the copyrighted work or intellectual property you claim is infringed, including the URL or copy of the work
Your name, email, address, and phone number
A statement that you have a good faith belief that use of the material is not authorized by the copyright or intellectual property owner, its agent, or law
A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright or intellectual property owner
13.4 DMCA Compliance
We comply with proper DMCA notices by investigating and taking appropriate action
False or bad faith DMCA claims may result in liability for damages, including attorneys' fees
We comply with the safe harbor provisions of 17 U.S.C. § 512(c)
14. Customer Content and Privacy Compliance
14.1 Data and Content Responsibility
You are responsible for the legality, accuracy, and compliance of all content you provide
You are responsible for obtaining consent from end-users whose data or images are used in campaigns
You are responsible for compliance with privacy laws (GDPR, CCPA, CCPA/CPRA, GLBA, HIPAA, etc.)
14.2 Privacy and Regulatory Compliance
You are solely responsible for compliance with privacy laws and regulations, including privacy policy disclosures, consent requirements, and data handling
We provide tools and suggestions to help with compliance but make no warranty that our services comply with any law
You are responsible for compliance with SMS/text marketing laws (TCPA, state regulations)
You are responsible for compliance with email marketing laws (CAN-SPAM, GDPR, CASL)
We do not act as your "data processor" under GDPR unless we execute a separate Data Processing Addendum
14.3 Liability Waiver
PRYNT DIGITAL IS NOT LIABLE FOR ANY CLAIMS, FINES, OR PENALTIES ARISING FROM YOUR FAILURE TO COMPLY WITH APPLICABLE LAWS, REGULATIONS, OR PLATFORM POLICIES.
15. Accessibility and Compliance Disclaimer
15.1 Website Accessibility
You are responsible for ensuring your website complies with accessibility standards (WCAG 2.1, ADA Title III)
We provide tools and consulting to assist with accessibility but make no warranty that your website meets accessibility standards
We are not responsible for accessibility violations, ADA claims, or compliance fines
Accessible design is an ongoing responsibility requiring regular testing and updates, which you must coordinate with us
15.2 ADA and WCAG Compliance
You acknowledge and agree that PRYNT DIGITAL makes no representation that services comply with the Americans with Disabilities Act (ADA), WCAG 2.1, or state accessibility laws. You are solely responsible for ensuring your website and digital properties are accessible. We recommend you:
Conduct independent accessibility audits
Use accessibility testing tools
Engage a dedicated accessibility consultant if needed
Maintain accessibility compliance over time
16. Data and Analytics
You own all data generated from your website and marketing campaigns (analytics, conversion data, customer information)
We use analytics data to provide reporting and consultation but do not own that data
Analytics are provided "as-is" and may contain errors or inaccuracies
We are not responsible for discrepancies between our reporting and third-party analytics platforms
You are responsible for implementing and maintaining privacy-compliant analytics and tracking
17. Service Changes and Updates
17.1 Right to Modify Services
We reserve the right to:
Modify, suspend, or discontinue services with 30 days' written notice (except during active service terms)
Update the Website, platform features, or functionality without notice
Change pricing with 30 days' notice to existing customers
17.2 Updates to Terms
We may update these Terms at any time. Material changes will be effective 30 days after notice. Continued use of services after the effective date means you accept the updated Terms. For active service agreements, terms apply only to new services or renewals unless we expressly amend your service agreement.
18. Relationship of Parties
PRYNT Digital is an independent contractor providing services to you. This agreement does not create a partnership, joint venture, agency, or employment relationship. You do not have the authority to bind us to any obligation. We do not act as your agent.
19. Confidentiality
19.1 Confidential Information
Both parties agree to maintain the confidentiality of Proprietary or Confidential Information, including:
Trade secrets, business methods, and know-how
Financial information, pricing, and business records
Customer lists and contact information
Technical information and systems
19.2 Exceptions
Confidential Information does not include information that:
Is or becomes publicly available through no breach of these Terms
Was previously known to the receiving party prior to disclosure
Is independently developed by the receiving party
Is legally required to be disclosed by court order or law
19.3 Duration
Confidentiality obligations survive termination of this agreement for 2 years.
20. Force Majeure
Neither party is liable for failure to perform due to causes beyond reasonable control, including acts of God, natural disasters, pandemics, war, government action, utility failures, or third-party platform failures. The affected party must notify the other promptly and use reasonable efforts to mitigate the impact.
21. Notices
21.1 How to Give Notice
Any notice required under these Terms must be in writing and sent via:
Email to hello@pryntdigital.com or Legal@PRYNTDigital.com
Certified mail to:
PRYNT Digital, LLC 116 S Hamilton St Lincoln, IL 62656
Overnight courier (FedEx, UPS)
21.2 Effective Date of Notice
Notices are effective upon receipt (email) or 3 business days after mailing (certified mail).
22. Governing Law, Venue, and Dispute Resolution
22.1 Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. These Terms are NOT governed by the United Nations Convention on Contracts for the International Sale of Goods, the Uniform Commercial Code (except as incorporated by Illinois law), or INCOTERMS.
22.2 Exclusive Venue
All disputes, claims, and actions arising from or relating to these Terms, the Website, or services shall be brought exclusively in the state or federal courts located in Logan County, Illinois. Both parties consent to the jurisdiction of these courts and waive any objections to venue or inconvenient forum.
Logan County is located in the
Central District of Illinois (federal jurisdiction).
22.3 Dispute Resolution Process
Before litigation, we encourage you to attempt resolution through good-faith negotiation. If a dispute cannot be resolved, either party may pursue legal action in the courts specified above.
22.4 Class Action Waiver
YOU AND PRYNT DIGITAL AGREE THAT ANY DISPUTES SHALL BE BROUGHT ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. You waive the right to participate in class, collective, or representative actions or to recover as a member of a class.
22.5 Arbitration (Optional Alternative)
If either party prefers arbitration, disputes may be resolved through binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules. The arbitrator shall apply Illinois law and these Terms. The arbitration shall occur in Logan County, Illinois. Each party bears its own costs; arbitration fees may be allocated as determined by the arbitrator.
23. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court:
That provision shall be severed or reformed to the minimum extent necessary to make it enforceable
All other provisions remain in full force and effect
The severed or reformed provision shall be interpreted to achieve the parties' original intent to the maximum extent permitted by law
If severance or reformation is impossible, that provision is void but does not affect remaining provisions
24. Waiver
Failure to enforce any right or provision does not constitute a waiver of that right. A waiver of any breach does not constitute a waiver of any subsequent breach.
25. Entire Agreement
These Terms, together with any written service agreement or quote you sign, constitute the entire agreement between you and us regarding services and the Website. These Terms supersede any prior agreements, understandings, or negotiations, whether written or oral. If there is a conflict between these Terms and a signed service agreement, the signed agreement controls.
26. Assignment
You may not assign these Terms or your rights and obligations without our prior written consent
Any attempt to assign without consent is void
We may assign our obligations to subcontractors or successors at our discretion
27. Binding on Successors
These Terms bind and inure to the benefit of both parties, their heirs, successors, and permitted assigns.
28. Contact and Support
For questions about these Terms, service support, or to submit a cancellation request, contact us:
Phone: 217-689-1588 (Monday–Friday, 9 AM–5 PM CT)
Email: hello@PRYNTDigital.com
Mailing Address: PRYNT Digital, LLC 116 S Hamilton St Lincoln, IL 62656
By using the Website or purchasing services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
