HOW-TO
How to set up a redirect
A redirect sends people who visit an old address to a new one automatically. Set one up any time you delete a page or change its URL, so old links and Google results still land somewhere useful instead of on an error page.
2 MIN READ
5 STEPS
UPDATED AUG 17, 2026
STEP BY STEP
How to do it
01
Open URL Redirect
In the left panel click More, then Settings, then URL Redirect.
More → Settings → URL Redirect
02
Add a redirect
Click Add New Redirect.
03
Enter the old path
In Source, type only the path of the old page, not the full address. If the old page was www.yourdomain.com/old-services, you enter old-services.
Tip.
Entering the full address in Source is the number one reason a redirect doesn't work. Path only
04
Choose the destination
Pick the new page from the dropdown of your site's pages, or choose Custom URL to send people to a specific address. Send them to the most relevant page, not just the homepage.
05
Set the type and publish
Set Redirect Type to 301, click Add, then click Publish URL Rules. This publishes just the redirects, not the whole site.
Careful.
A 301 tells browsers and Google the move is permanent, and they cache it. Double check the destination before you publish. And never point a redirect back at itself or in a loop between two pages, because that breaks both.
HOW TO KNOW IT WORKED
Open a private window and go to yourdomain.com/old-path. You land on the new page. If you want proof, a header checker like httpstatus.io shows a 301 for the old address.
Steps reflect the platform as of August 17, 2026. Menus change; if something looks different, tell us and we will update this guide.
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BEFORE YOU START
Editor access to site settings in PRYNT Builder. If you don't see the option, ask us and we'll set it up.
The old page already deleted or its URL already changed. Redirects only work for addresses that no longer exist on the site.
A list of old addresses and where each should go.
CATEGORY
Your Website
TIME
About 2 min
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